Posted: 20 May 2015 10:14 EDT Last activity: 6 Nov 2015 7:03 EST
AddHistory for non personal RSLH Error
I am getting below error in logs
Failed to find instance XXX-XX-Work-XXXX-CLASS.AddHistory for non personal RSLH 54631437fe2f3859f3c4549055286ec4 Top App Hash XXX!en_US_!XXX:73DeveloperSysAdmin!7.3$17bc084fac3276b1c9a8715ef4ccb118 of type Rule-Obj-FlowAction.
any one help me on this ,what is the problem.
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Posted: 6 years ago
Posted: 21 May 2015 21:55 EDT
Teng Hao Chua (chuat)
Global Tech Enablement, Senior Instructor
In my senario, agent is processing the task and at SLA breach we are resumeing the flow to Approve flow action, which generates a new operator id. In this backend process i saw agent requestor's acess of rule list is getting changed and defaulted to the Pega rulesets instead of application rulest. So at runtime processing fails and giving same exception. Any help on this?