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Chaits Jalagam (ChaitsJ4)
Agora Group Inc

Agora Group Inc
US
ChaitsJ4 Member since 2014 1 post
Agora Group Inc
Posted: October 30, 2015
Last activity: October 30, 2015
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AES Node Description not updated after upgrading Monitored System

Hi folks,

 

We have 2 AES issues we are seeing after our development version upgrade from 6.x to 7.x.

 

Issue:1 --> Node description on AES user portal still shows, old node description that was before before upgrade. Node ID was updated accordingly but descriptions still displays pre upgrade description.

 

Issue:2 --> Agents running status is being returned false from Monitored system even though agents look healthy because of which our enterprise health in AES user portal shows in RED. Other attributes like agents last finish details looks fine.

 

Thanks!

System Administration
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