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 Rakesh Bommisetty (bommr1)
PEGA
Architect, Cloud Engineering
Pegasystems Inc.
IN
bommr1 Member since 2015 8 posts
PEGA
Posted: June 4, 2015
Last activity: April 6, 2018
Posted: 4 Jun 2015 8:26 EDT
Last activity: 6 Apr 2018 19:26 EDT
Closed

After doing upgrade, logged in and opened a portal/clipboard/tracer which pops up from pega are throwing multiple window warning

After doing upgrade. I did login and clicked on tracer/clipboard/portal which opens a pop-up window. This is resulting in "Multiple Window Warning" with a message on screen saying "You have an existing session running" and a hyperlink "close this window". Please help to provide a solution for this issue.

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System Administration Upgrades
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Posted: 6 years ago
Posted: 5 Jun 2015 5:26 EDT
Nandhini Nataraj (natan)
PEGA
Principal Software Engineer - Customer Success
Pegasystems Inc.

Kindly check whether the UserWorkForm rule has been overridden in the custom ruleset. To get rid of the issue, try resaving the Pega 7 UserWorkForm rule to the custom ruleset. This should resolve the issue.

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