Hi we are recieveing the following exception intermittently (once a day). This activity is an agent activity. Can you anyone help out with identifying the probable cause.
“2015-08-26 10:39:21,920 [ PegaRULES-Batch-1] [ STANDARD] [ <RuleSetName>:01.16.01] (ernal.async.BatchRequestorTask) ERROR - Batch activity "<ClassPath>.<ActivityName>" threw:
com.pega.pegarules.pub.runtime.ActivityTerminateException: This is a singleton exception object and the stack trace below does NOT reflect the actual point of failure. To see the actual trace, set Initialization/UniqueActivityTerminateExceptions = true”
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Do you have any reference to calendar from the agent activity? If yes, check if it has multiple entries of the calendar with different timezones. That might be one of the reasons why you get such exception.
in SMA, we can see all the Agents details in "Agents" tab. in the "Exception info" column, we can the Exception/error details for that Agent. I have to get the Agent's exception/error details in one Activity in my Application. how to get that information ? Please help
my analysis : when i query, Data-Agent-Queue, I am able to see the exception info under pyFutureQueue-->pyFatalmessage property, but after some time, if i query it again the pyFatalmessage property is showing empty (though the agent has exception). but in SMA, under Agents tab, the Exception info is showing always. not sure why the pyFatalmessage property is showing empty in the clipboard after quering Data-Agent-Queue.