Posted: 4 Feb 2015 9:25 EST Last activity: 26 Feb 2015 6:06 EST
For a Queued agents on multinode, If an agent on a node picks up an item from queue and starts processing it. in the process an activity runs, and if any exception occurs half way through the steps in that activity and that particular record is not processed, how it will work?? whether the system will requeue it??
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Posted: 6 years ago
Posted: 26 Feb 2015 6:06 EST
Goutham Parcha (parcg)
Sr. Director, CRM Applications Development