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NathanP4 Member since 2015 1 post
National Express
Posted: July 20, 2015
Last activity: July 20, 2015
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Agent schedule won't be created

Hi,

I have created an agent in our Pega 7 environment, but an agent schedule will not generate for it. We have other existing agent schedules but one will not generate for this specific agent. I have checked that it is enabled everywhere and have messed with interval times to get it to work, but still nothing. Any thoughts on the solution are much appreciated.

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