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Timothy Harfield (TimothyHarfield)
PEGA
Sr. Director Community Engagement, Intelligent Automation
Pegasystems Inc.
US
TimothyHarfield Member since 2020 17 posts
PEGA
Posted: January 26, 2021
Last activity: March 1, 2021
Posted: 26 Jan 2021 10:11 EST
Last activity: 1 Mar 2021 13:48 EST

Are your bots working hard or hardly working?

Robots moving boxes

Over-provisioning bots comes with a lot of overhead. Auto-balancing automatically reallocates bots based on SLAs and real-time workloads. It keeps bots busy 100% of the time, working on tasks for which they are needed the most. Thank you to @Becky for this very clear explanation of what Auto-balancing is, how it works, and why it matters within the context of  Pega RPA, and RPA more generally. https://community.pega.com/blog/are-your-bots-working-hard-or-hardly-working 

Are you using Auto-balancing today? How well is it delivering on its promise?

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