Ask the Expert - Email Integration with Prasad Akella (2020 Edition)
Join Prasad ( nvkap ) in this Ask the Expert session (13th - 24th April) on Email Integration
About Prasad: Prasad Akella is the Senior product manager with focus on adding product capabilities that make integrations easy and less complex. Prasad Akella has over 18 years of experience working on providing java/j2ee solutions to complex integrations with the last few years focused on Pega platform. His work drives towards ensuring that customers working with the Pega platform can easily achieve integrations without compromising on the industry standard best practices.
Message from Prasad: I am very passionate about enabling developers of the Pega platform, integrate applications easily and securely using the state-of-the-art industry standard technologies and best practices. I can answer questions about integration capabilities in Pega and more broadly about data and integration practices in general. I look forward to all your integration specific questions.
My question is not very specific to Email integration but kind of related to Email.
In sales automation, we have OOTB feature to integrate with Microsoft exchange where we can sync appointment and so on. Is there any way to do the same with IBM lotus?
Is there any OOTB already available in any framework or in any component?
Microsoft being the most popular email provider the calendar sync feature in Sales Automation (SA) is designed to work with Microsoft email provider. Currently there is no such framework or component created for IBM Lotus mail provider. I hope this helps and please let me know in case of any questions.