Posted: 12 Feb 2016 10:51 EST Last activity: 24 Jun 2016 3:04 EDT
Avoiding Redundant Product Offerings
A customer may already own a product that you want to offer. Learn how to avoid making redundant product offers in this Advanced course. Gain hands-on experience adding ‘product holdings’ information to the customer data model, then importing this information into the strategy and using it to filter out redundant offers.