Discussion
Luxoft
RU
Last activity: 7 Apr 2015 11:50 EDT
Can not render section
Hi All,
I have an issue on user poral, error text "Can not render section", but I have no problem with this section - if clean browser cache and start new session - this problem solves and section is displaying correctly, but problem is apprearing again after about 30 mins of session. Can anyone discribe what's the problem or its kind?
Thanks a lot.
Pegasystems Inc.
DE
Hi Dannie
as you describe it I would suspect a browser/cache issue. Can you recreate this issue with another browser?
Regards
Stavros
Luxoft
RU
@Stavros, hi
yes, It looks like cache issue, and only reproduced with IE (8,9), cannot be tested with another browsers, cuz using Pega verison is 6.3
Pegasystems Inc.
US
Hi,
If you are using PRPC 6.3 the User and Manager Portals (albeit not Designer Studio (a.k.a. The Developer Portal)) should run without a problem on Chrome, Mozilla, and Safari. Please try and let us know if you see the problem in browsers other than IE.
Regards,
Henry
Pega Academy
Luxoft
RU
Luxoft
RU
Pegasystems Inc.
US
Hi Dannie,
We are pretty sure this is an error with IE caching but in order to help identify the root cause we need to know the following:
- Is this reproducible on a non-IE browser? Although we understand you are going to use only IE, to help us understand the problem, we need to know this.
- Is this a custom Section or a Section with any custom Component? If yes, what is it? Also, please try and use any other dummy section and try it in the same environment to see if this is a problem with the way the Section is configured.
Regards,
Henry
Pega Academy