Cannot find Candidate Case in the cloud app for CSA 7.1 couse, instead see "ITOrgApp" case.
Hello PegaAcademy Team,
I am doing the online CSA 7.1 course and I generally do the exercise in the Pega Cloud as was advsied for each lesson. Today I am not able to find the "Candidate" case which was created earlier and instead I see "ITOrgApp" case , could you please let me know how I can retrieve the "Candidate" case.
The Candidate case type is created as part of the exercises in SAE I. So a new exercise system will not have the Candidate case type. You will need to follow the instructions in the exercise guide to create the HR Services application and then the Candidate case type.
Thanks for your response, the application Candidate was created part of SAE I course ,I was in the middle of the training and all of a sudden when I opened the cloud app yesterday , the Candidate application just vanished , I am sure that I didn't delete this Candidate application rule even by mistake also , now this things gives you a setback , particularly when you are in a flow to finish the course.
The exercise system gets reset once every 15 days, if there is no progress in the course. If you had not completed and submitted a quiz question within the last 15 days, it is considered as no progress, even if you navigate the course, browse through the course contents and complete the exercises.