Can't access exercise system
I was having some issues with save and close buttons not working. I tried refreshing the portal and now I can't access the system. Anyway to help with this? Thanks. Error I receive is:
| Status | fail |
| Message | Cannot restore passivated page 'pyPortal' for Thread STANDARD |
| Operator ID | LeadArchitect |
| Requestor ID | H1EFBBF6E7DABD57C4B19F16130F2B46D |
| Timestamp | Tue Mar 17 16:13:59 UTC 2015 |
| Engine Version | PegaRULES 7.10 ML6 (coreAssemblyCached_716_259) |
Posted: 5 years ago
Posted: 5 years ago
I restarted my whole computer (and thus the browser) and this cleared up the problem. Thank you!
Posted: 5 years ago
Yes ... generally, you need to completely close the browser. If you have three instances of the browser running, then all three need to be closed. You don't need to go so far as to reboot the entire system.
Posted: 5 years ago
I have some issues with login to exercise system (with username: LeadArchitect). I can log using other user names (User@MainCo, Manager@MainCo, Admin@MainCo). Anyway to help with this? Thanks. Error I receive is:
| Status | fail |
| Message | Error: You lack access required to execute Rule-Obj-Activity.ActivityStatusExceptionHandler |
| Operator ID | LeadArchitect |
| Requestor ID | H2ADBEAABCA907DF79877A605E2F319AD |
| Timestamp | Mon Mar 23 04:16:56 UTC 2015 |
| Engine Version | PegaRULES 7.10 ML6 (coreAssemblyCached_716_259) |
Dean,
I have seen this once or twice myself and if I remember correctly logging out and restarting browser fixed the problem, have you tried this? Also please let me know what version of Pega this happened on.
Sincerely,
Cecil Howell, CSA | Senior Instructor | Pegasystems Inc.