Can't add new case type to the existing App using new rulesets
Hi guys. Can somebody help me to identify the issue? We need to add a new case type to the existing application. We created a new set of rulesets for it (FW and Implementation), App has been updated with these new RS, along the Operator ID rule, however after login, when I try to create a new case type, I don't see the new created RS, hence can't create it. Please advise. Thanks.
Pegasystems Inc.
IN
could you please double check 'RuleSet restrictions' on the class rule form under advanced tab...
Bank Of America
US
After I removed restricted RS, I can see just the framework RS and still can't see implementation. Please advise.
Pegasystems Inc.
IN
have you tried creating the case type rule from impl layer?
Bank Of America
US
Just want to update you all that the fixing pre-requisite rulesets with the correct one, resolved the issue :-)