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larker09 Member since 2015 2 posts
Bank Of America
Posted: July 27, 2015
Last activity: August 9, 2015
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Can't add new case type to the existing App using new rulesets

Hi guys. Can somebody help me to identify the issue? We need to add a new case type to the existing application. We created a new set of rulesets for it (FW and Implementation), App has been updated with these new RS, along the Operator ID rule, however after login, when I try to create a new case type, I don't see the new created RS, hence can't create it. Please advise. Thanks.

Case Management
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