Close popover
Larisa Kerimbekova (larker09)
Bank Of America

Bank Of America
larker09 Member since 2015 2 posts
Bank Of America
Posted: July 27, 2015
Last activity: August 9, 2015

Can't add new case type to the existing App using new rulesets

Hi guys. Can somebody help me to identify the issue? We need to add a new case type to the existing application. We created a new set of rulesets for it (FW and Implementation), App has been updated with these new RS, along the Operator ID rule, however after login, when I try to create a new case type, I don't see the new created RS, hence can't create it. Please advise. Thanks.

Case Management
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion.