Brad Tanner (tannb)
Consulting Manager, Pega Consulting
Pegasystems Inc.
tannb Member since 2016 1 post
Posted: January 17, 2018
Last activity: January 23, 2018
Posted: 17 Jan 2018 13:45 EST
Last activity: 23 Jan 2018 6:09 EST

Chrome Issues with Menu Navigation and Date Picker (Touchscreen Users)

I have observed some issues with Navigating Pega using Chrome:

The menus can sometimes appear like they have not been selected, or menus with hierarchal options can sometimes not be selected with the mouse.

In addition some of the standard web property fields like date picker do not behave as expected. For the date picker the list of dates do not display when selected as an example

These issues are only apparent for users with touchscreens as chrome has detected the touchscreen and enables an API expecting the user to navigate this way. All of the above mentioned issues can be fixed by either merely utilising the touchscreen as intended.

Or disabling the API using the below method:

  • Open Google Chrome
  • Type chrome://flags/ in the address bar and press Enter.
  • Disable the Touch Events API

Disabling the API allows the navigation and property fields to react correctly to the mouse pointer and clicks!

***Updated by moderator: Lochan to add Categories and group tags***

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