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Posted: November 5, 2020
Last activity: November 5, 2020
Community experience upgrading from 8.1 to 8.5
I have a client looking at cloud upgrade from 8.1 to 8.5. They are asking for a risk assessment and LoE for their Customer Service/Knowledge Management application. Any feedback specifically pain points with backward compatibility, SOAO/RESTFul integrations and security is appreciated.