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 Joe Kaufman (joeKaufman)
Maantic
Principal Architect
Maantic
US
joeKaufman Member since 2019 3 posts
Maantic
Posted: November 5, 2020
Last activity: April 5, 2021
Posted: 5 Nov 2020 15:48 EST
Last activity: 5 Apr 2021 1:56 EDT

Community experience upgrading from 8.1 to 8.5

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I have a client looking at cloud upgrade from 8.1 to 8.5. They are asking for a risk assessment and LoE for their Customer Service/Knowledge Management application. Any feedback specifically pain points with backward compatibility, SOAO/RESTFul integrations and security is appreciated.

Pega Platform 8.5.1 Security Data Integration Communications and Media Update
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Posted: 9 months ago
Posted: 5 Apr 2021 1:56 EDT
Prakash Karagi (PrakashKaragi)
PEGA
Senior Manager - GSA India
Pegasystems Inc.
IN
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@joeK4628 Best way is to start with release notes,

Below customer service links would help you

https://community.pega.com/marketplace/components/pega-customer-service-upgrade-checker https://community.pega.com/knowledgebase/articles/crucial-upgrade-information-pega-customer-relationship-management/crucial-upgrade-information-pega-customer-relationship-management https://community.pega.com/knowledgebase/articles/crucial-upgrade-information-pega-customer-relationship-management/85-product-changes-upgrade-impacts https://community.pega.com/knowledgebase/articles/additional-upgrade-information-pega-customer-service/rules-have-been-finalized-prevent-overrides

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