Discussion

1
Replies
293
Views
Marco Looy (Marco Looy)
MOD
Senior Director, Customer Engagement and Analytics Enablement
Pegasystems Inc.
NL
Marco Looy Member since 2010 51 posts
MOD
Posted: February 12, 2016
Last activity: June 24, 2016
Posted: 12 Feb 2016 11:04 EST
Last activity: 24 Jun 2016 2:57 EDT
Closed

Complying with Contact Policies

Customers don’t like a lot of spam. One way to combat perceived spam is to limit how many times a customer can be contacted via a specific channel. In Pega Marketing, Contact Policies are used to control the frequency of customer contact. Learn how to implement global Contact Policies in this Advanced course for business users. Get hands-on experience modifying a marketing strategy to ensure all customer communications comply with corporate contact policies.   

Product: Pega Marketing 7.1 
Duration: 2 hours

Pega Academy link: Complying with Contact Policies

 

Pega Academy
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion.