Discussion
Content Management in Pega Decision Management
I'm new at discovering all the possibilities of Pega Decision Management, but have a question concerning personal content/propositions. If I want to congratulate a customer with his/her birthday I understand that the "birthday" proposition can be build, but how will I personalize the message for each individual customer: name and age for instance. And of course I want to show this content in all the inbound and outbound channels. When the customer visits the website and logs in, I want to show a message/banner with the specific age and first name of the customer.
And what are the posibilities to manage this content within the Pega platform?
Thanks!
Jeroen
The personailsed message can be created as a treatment. The treatment contains text, images and the properties to display, in this case age and name.