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Jeroen Dijkstra (JeroenD3774)
Achmea
Manager Omnichannel Personalization
Achmea
NL
JeroenD3774 Member since 2015 1 post
Achmea
Posted: July 12, 2015
Last activity: July 13, 2015
Posted: 12 Jul 2015 8:31 EDT
Last activity: 13 Jul 2015 9:26 EDT
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Content Management in Pega Decision Management

 

I'm new at discovering all the possibilities of Pega Decision Management, but have a question concerning personal content/propositions. If I want to congratulate a customer with his/her birthday I understand that the "birthday" proposition can be build, but how will I personalize the message for each individual customer: name and age for instance. And of course I want to show this content in all the inbound and outbound channels. When the customer visits the website and logs in, I want to show a message/banner with the specific age and first name of the customer. 

And what are the posibilities to manage this content within the Pega platform?

Thanks!

Jeroen

 

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