RaghuveerK Member since 2013 1 post
Tech Mahindra
Posted: 4 years ago
Last activity: 4 years 3 months ago

Covered Cases Resolution

Hi All,

We have cover and covered cases open,

for example: if covered cases are of 10 like, EX-1,Ex-2...Ex-10 all have the same assignment./process. 

We need to verify property SName.

If any one of the covered cases(EX-2) is resolved-completed, then we need to check the SName value of these case(EX-2) and other covered cases(which are still in open/review) which have the same SName(ex:- EX-4, EX-7 & Ex-8). then these 3 covered cases should resolved-completed.

And we need to auto resolve the covered cases which have the same SName.

And other covered cases should wait for assignee actions.

Thanks in advance.

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