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Shankhabrata Chowdhury (Shankhabrata)
Accenture
Technology Architect
Accenture
IN
Shankhabrata Member since 2013 20 posts
Accenture
Posted: March 16, 2016
Last activity: April 6, 2018
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CPM- Any issue on interaction WO, after upgrade?

Would Interaction Work Objects (not Service Case work objects) in the user’s Worklist would work without any issues after Upgrade in Production? The reason I am asking this because technically, the Interaction work objects were created using CAInteraction and CAInteractionDriver Flows… now in Pega 7 they are CPMInteraction and CPMInteractionDriver flows. So when user opens the Interaction work object from his/her Worklist after Upgrade, CAInteraction Flow is deprecated so how could the flows work?

Anyone saw personally how above scenario worked at any Upgraded ?

Regards
Shankha

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