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Posted: September 18, 2015
Last activity: July 25, 2017
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Create new case when open portal
I need help.
When i open portal i wanna start case. How can i do it?
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I need help.
When i open portal i wanna start case. How can i do it?
I have a similar requirement to create a case when the portal is opened through SSO. I also need to open the case. I have used a javascript onload event to create the case and passed the assignment handle to the open assignment method.
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Not too sure what you mean. Do you want to create a new case when a new portal is opened? What's the business use case for that? This will prevent users from using the portal to examine or review existing cases assigned to him without creating a new case.