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tadem Member since 2013 4 posts
PEGA
Posted: 4 years ago
Last activity: 4 years 5 months ago
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Customize Agent Name on User Worklist

I have a process where I am putting a Work Object into a Workbasket. We have an Agent that runs and updates the work object and moves the work into the users worklist. However, in the worklist, we are seeing the user name as the full Agent Name. I want to customize that to show a different text and am having trouble with it.

One approach I was thinking was to add a custom control and change but we show this user id in multiple places and using the control doesnt seem like a scalable approach. So wanted to see if folks had other suggestions. I was thinking of fieldValue but am not able to get that approach to work either

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