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Rohit Upadhyaya (BPMGalaxy)
Wellcare
Manager Applicaton Development
Wellcare
US
BPMGalaxy Member since 2015 2 posts
Wellcare
Posted: June 24, 2016
Last activity: July 5, 2016
Posted: 24 Jun 2016 7:17 EDT
Last activity: 5 Jul 2016 21:48 EDT
Closed

Design Aaproach to open a closed case

We have Case that has 5 stages each with a single step having a process that is caking sub process.It is not a great design as single step represents the stage having a big complex process valuing mutiple sub process each sub process having its own subprocess and so on

  • We have a requirement to reopen a case at a particular status .
  • What is the good strategy to approach this?
Case Management
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