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NishantP0022 Member since 2015 8 posts
Incessant Technologies
Posted: September 15, 2015
Last activity: September 18, 2015
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Does Pega support EMail ThreadIndex concept

Hi, Currently we are parsing email subject line to get the case id. But there is a requirement that can we use Email Thread Index to implement the same. Please let me know if anyone has any idea about it. Regards, Nishant

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