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 Jeffrey Silver (Bellerophon)
Stratosphere Technical Consulting

Stratosphere Technical Consulting
US
Bellerophon Member since 2014 61 posts
Stratosphere Technical Consulting
Posted: September 16, 2015
Last activity: October 8, 2015
Posted: 16 Sep 2015 15:33 EDT
Last activity: 8 Oct 2015 10:25 EDT
Closed

Error saving reporting ruleset

Hi,

I am trying to prepare for reporting exercises but I am getting the following error when trying to save my ruleset:

pyComponentInterfaceClass:
admin@SAE doesn't exist or is not a valid entry for this ruleset and its prerequisites

 

The steps I took was I added ruleset name in Application rule under Advanced, Production Rulesets, clicked magnifying glass, and on the new ruleset added HRServices:01-01-05 as a prerequisite , I then tried to save the ruleset and received the error.

 

Thanks in advance.

 

Note:  I am thinking it could be related to the fact that admin@SAE in the error message starts with a lowercase "a" whereas my operator id is Admin@SAE ?  But not sure where this error would be in relation to the error.

Pega Academy
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Posted: 5 years ago
Posted: 18 Sep 2015 4:50 EDT
Hieu Chu Pham Xuan (Hieu_CPX)
Nationale-Nederlanden

Nationale-Nederlanden
PL

Hi! I've encountered exactly the same problem. I've been having this error message using Google Chrome while trying to add any new ruleset version.


However it doesn't occur on Private Mode in Google Chrome.


Also it's ok on Firefox.


 


EDIT: I have also tried to login to other accounts, including administrator@pega.com and the results it's the same (google chrome).
Posted: 5 years ago
Posted: 8 Oct 2015 10:25 EDT
Vijendra H D (VIJENDRA)
Virtusa Consulting Services

Virtusa Consulting Services
IN

Hi,


 


I had the same issue. when i was trying to create a ruleset (explicitly, altogether new ruleset and version) using Chrome. But after seeing the above comments, I tried creating ruleset using IE9, I am able to create it successfully with out issue.


 


Regards,


 


Vijendra HD