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 caesar hernandez (caesarh2) new york life
new york life
US
caesarh2 Member since 2014 7 posts
new york life
Posted: March 25, 2015
Last activity: March 26, 2015
Posted: 25 Mar 2015 15:31 EDT
Last activity: 26 Mar 2015 9:06 EDT
Closed

Error when trying to open excercise

Hello,

I am getting this error in the training cloud instance for the SAE I course and can not continue. This happens when I click the "Open exercise system" link:

Status fail
Message caught exception java.lang.NullPointerException
Operator ID Unauthenticated or not available
Requestor ID No ID available
Timestamp Wed Mar 25 16:44:18 UTC 2015
Engine Version PegaRULES 7.10 ML6 (coreAssemblyCached_716_259)
Pega Academy
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Posted: 7 years ago
Posted: 25 Mar 2015 20:01 EDT
Teng Hao Chua (chuat) PEGA Global Tech Enablement, Senior Instructor
Pegasystems Inc.
SG

Dear Caesar,

 

I'm able to open the exercise system when I ghosted as your account. Can you clear your browser cache or use an alternative browser to try?

 

Regards,

Teng Hao Chua

Pega Academy Support Team
Posted: 7 years ago
Posted: 26 Mar 2015 9:06 EDT
caesar hernandez (caesarh2) new york life
new york life
US

Thank you I am able to open it in Chrome and IE. I did not clear my browser cache beforehand - it just started working again this morning.

 

~Caesar

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