Patience Sivillo (allep)
Principal Technical Documentation Specialist
Pegasystems Inc.
allep Member since 2011 6 posts
Posted: June 4, 2015
Last activity: March 16, 2018
Posted: 4 Jun 2015 8:58 EDT
Last activity: 16 Mar 2018 19:46 EDT

Feature request: make achievements more visible

It's not always clear to me that I have earned an achievement badge. Eventually, I get around to refreshing the widget and see that I have new badges. If I have been messing around with a bunch of options at once, I could earn multiple badges and not really know why until I click them and read the related article. Suggest having a quick pop-up or message that is displayed as soon as I fulfill the badge criteria so that users get positive reinforcement on the actions that we want them to take. Something like "Congratulations, you earned the [xxx badge] by creating your first Service Request case. To see what other badges you can earn, see the Achievements widget on your dashboard".

Or perhaps a "tip" that is displayed when I'm using a feature that is related to an achievement. This would help introduce users to badges. "Tip: Add a field to a form to earn the [xxx] badge".

Another thought is to add a tour stop on the Achievements widget if we don't have one already. I mention what these are in the online help but there really isn't any emphasis on the widget otherwise.

This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.

Low-Code App Development
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion.