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 Akshay Kumar (Kumar)
Accenture

Accenture
AU
Kumar Member since 2013 8 posts
Accenture
Posted: August 1, 2015
Last activity: September 22, 2015
Posted: 1 Aug 2015 7:59 EDT
Last activity: 22 Sep 2015 7:15 EDT
Closed

filelistener failing in multinode system very frequently

Hi,

Can anyone help me here to resovling the issue of file listener. It gets down the very next moment we start it. But this is happening only for few file listener only, where we have parent folder and child folder. 

 

Error in logs says {folder name} does not exist 

and sometime is say {folder name} exist , but not a valid directory.

 

Shared folders have read and write access both. 

 

Please let me know if anyone has encountered these issues and how to get rid of this.

 

Thanks

Akshay !

Data Integration
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Posted: 5 years ago
Posted: 2 Aug 2015 8:03 EDT
Veera Gangababu Gollapalli (Gangababu)
PEGA
Principal Technical Solutions Engineer
PEG
IN

Did the listener have access to child folder? Test Connectivity on file listener succeeds or not?


Can you paste the sample stack trace in this thread?
Posted: 5 years ago
Posted: 2 Aug 2015 11:29 EDT
Akshay Kumar (Kumar)
Accenture

Accenture
AU

Test connectivity is always successful, listener is having access to it, but we have to restart it manually very often. I cannot paste the logs , since it is present in production servers.


We have checked all the prerequisites measure which needs to be checked for file listeners. This issue is happening only for the folders where there are many sub folders inside the folder.All the listener which are configured like this are having problem.


We dnt have any issues with the listeners which are listening from one folder (no child folders).
Posted: 5 years ago
Posted: 3 Aug 2015 4:19 EDT
Veera Gangababu Gollapalli (Gangababu)
PEGA
Principal Technical Solutions Engineer
PEG
IN

I have source location given as below in file listener.


D:\PDFTEST\Test71


PDFTEST -> Parent Folder


Test71  -> child folder


I was able to connect to it successfully. Can you please provide the folder structure or correct me if I am wrong.


 
Posted: 5 years ago
Posted: 3 Aug 2015 4:37 EDT
Akshay Kumar (Kumar)
Accenture

Accenture
AU

It is correct only. Similary if there are other child folders say Test72, Test73.. etc, all the listener which are poniting to this child folder are having this issue
Posted: 5 years ago
Posted: 3 Aug 2015 7:45 EDT
Veera Gangababu Gollapalli (Gangababu)
PEGA
Principal Technical Solutions Engineer
PEG
IN

I have created child folder under parent one as below.


D:\PDFTEST\Test71\Test72\Test73\Test74


If I place file in Test74 folder it is being processed and placed in completed folder inside Test74 folder. Might be permission issue or can you check any spaces present in folder names.