Posted: 17 Apr 2015 20:49 EDT Last activity: 16 Mar 2018 19:46 EDT
First login tour (case create) popup
On first login, the new case creation tour stop is immediately open. It immediately drew my attention, and I think is premature for someone new coming in. I think brand new people want to be drawn to first run the video, get a feel for the main page and then start the tour. That said, I'd like to see more tour stops implemented if we are going to offer a Start Tour button.
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Thanks. We'll look into promoting the video better, and then launching the tour after.
Any additional feedback on what tours/stops would be helpful? We are also looking to add more tours, as well as a series of how-to guides & videos before we launch and the feedback would help inform some of those plans.