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Owen Farmer (OwenF490)
Comet Global Consulting
Senior Consultant
Comet Global Consulting
GB
OwenF490 Member since 2013 5 posts
Comet Global Consulting
Posted: February 27, 2015
Last activity: March 2, 2015
Posted: 27 Feb 2015 12:23 EST
Last activity: 2 Mar 2015 11:22 EST
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Generic Contact Policy

The Generic Contact policy – allows you to specify the maximum number of times a customer can be contacted per channel … are there plans to be able to limit the number of contacts a customer can have in a day, week, month etc. regardless of channel? Say 5 maximum outbound contacts in a 10 day period?  If not how would this best be done?

 

Thanks
Owen

Pega Academy
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