Posted: 1 Apr 2015 10:41 EDT Last activity: 21 May 2015 13:59 EDT
Getting a red "X" without any exception or stack trace
We are using a composite portal where the home or default tab has list of work items on it.Sometimes we open some work objects on another tab and navigate back to home tab then we get an exception without any details.Only requester ID and login ID will be available.When we expand the exception nothing is visible.
This is not consistent.It is currently occuring only in higher environments only.I could see some entry in log whenever such exceptions occur.
( mgmt.base.ThreadUITransaction) ERROR - ERROR: posted transaction id '796038d4195864030ffbc6a31293f23c' for frame 'pyDisplayHarness' DOES NOT match record 'ed86d44e35f468464f88088d51a3de11'
Please make sure that all the environments are running the same version of PRPC and they are all running the same Hot Fixes. Also make sure that all the Application Servers across environments are the same Version and that they are all using the same JRE Version and JDBC drivers as well. Since the error message you are getting depends on the environment you are running on we suggest that for help on the specific issue you are encountering you please submit a Service Request (SR). You can do so by accessing the new My Support Portal (https://pdn.pega.com/support/my-support-portal).