Discussion
Google Analytics - applied approach of implementation
We have implemented GA in our project successfully. We would like to share the solution on forum of PDN community in order to get some feedback with regard to proposed approach.
First of all, all web applications with dynamic content (without changing URLs between pages) have to be considered as “single-page applications”. In that case there is a need of “virtual pageviews” creation as is described in GA docs: https://developers.google.com/analytics/devguides/collection/analyticsjs/single-page-applications.
Our project’s specifics requires two different approaches depending on the content we want to track. First of them concerns tracking harnesses. To track user flow between harnesses one must add GA script in “Scripts & styles” tab in harness rule (without <script> html tag). It will be saved as TextFile rule.
In second case we wanted to track dynamically changing content inside of harness. This is a little bit more complex approach. For this purpose we created one custom control per every section we want to track. In “HTML” tab of control rule we entered GA script wrapped with <script> tag. Such prepared control need to be placed in the layout. To do that one must place one of the out of box controls (e.g. Label) and then in its properties one must change control type to the custom created control. That’s it.
Please give us a feedback regards our approaches. Maybe some of you have already experience with GA implementation in Pega7 application and know better solutions. If yes, please let us know.
We as a team are really excited that someone found it helpful.
I am aware that my description could be confusing since we don't develop typical workflow application.
I will try to explain terms you have mentioned as simple as possible.
- Whole application's content we can see at the particular moment is inside a harness - Portal Header, Portal Navigation Menu on the left-hand side and Portal Content sections. Portal Content section has another harness inside of it. When we navigate through menu one harness is replaced by new one. I mean every menu option has its own harness embeded in Portal Content section.
- In such harness we have a section with dropdown list and section with content. We display different section for each option from dropdown. Assuming that different groups of end users work with different sections - that is why we want to track its use.
Does it brighten everything?
Thank You for the information!
In current project, we are considering to implement Tag management solutions using Google Analytics - Tag Manager. We would like to know whether Pega has any Product/Service that could be used to leverage the data collected using GA-Tag Manager.
As per my analysis, Pega Decision Manager accepts input data loaded through CSV files and DB connections (data present in application Database Tables) but couldn't find any reference of using data collected through Tag Management Services.
It would be helpful, if someone could clarify whether any of existing Pega Marketing product has the capability to capture/track browser events such as Web page visited by the users more frequently, clicks made on a particular Webpage during user session etc...
References to any previous implementation of Pega applications using Tag Manager services such as Site Tagger,Bright Tag, Open Tag etc.. would also be useful.
Thank you very much!
This comment has been branched out as a new node and the new thread can be followed here
Hi Harish,
You have replied to an older thread which lacks activity. To gather better visibility for your question, I have branched it to create a new question. You may continue your conversation on this thread: https://pdn.pega.com/community/product-support/question/considering-implement-tag-management-solutions-using-google
Hope the information is helpful.
Thanks-
Thank you for contributing.
The implementation detail that you provided is valuable and clearly explained but the problem that you solved is difficult to picture.
Would it be possible to provide examples of:
1) User flow between harnesses? What type of "user flow" is taking place?
2) Dynamic content changes within a harness. What types of changes are worthy of being tracked?
Not wanting to know specific details how the application that you worked on is being used - I am certain that is confidential.
Just wanting to know in general terms how your solution can be used in other possible applications.