Our project’s specifics requires two different approaches depending on the content we want to track. First of them concerns tracking harnesses. To track user flow between harnesses one must add GA script in “Scripts & styles” tab in harness rule (without <script> html tag). It will be saved as TextFile rule.
In second case we wanted to track dynamically changing content inside of harness. This is a little bit more complex approach. For this purpose we created one custom control per every section we want to track. In “HTML” tab of control rule we entered GA script wrapped with <script> tag. Such prepared control need to be placed in the layout. To do that one must place one of the out of box controls (e.g. Label) and then in its properties one must change control type to the custom created control. That’s it.
Please give us a feedback regards our approaches. Maybe some of you have already experience with GA implementation in Pega7 application and know better solutions. If yes, please let us know.
We as a team are really excited that someone found it helpful.
I am aware that my description could be confusing since we don't develop typical workflow application.
I will try to explain terms you have mentioned as simple as possible.
Whole application's content we can see at the particular moment is inside a harness - Portal Header, Portal Navigation Menu on the left-hand side and Portal Content sections. Portal Content section has another harness inside of it. When we navigate through menu one harness is replaced by new one. I mean every menu option has its own harness embeded in Portal Content section.
In such harness we have a section with dropdown list and section with content. We display different section for each option from dropdown. Assuming that different groups of end users work with different sections - that is why we want to track its use.
In current project, we are considering to implement Tag management solutions using Google Analytics - Tag Manager. We would like to know whether Pega has any Product/Service that could be used to leverage the data collected using GA-Tag Manager.
As per my analysis, Pega Decision Manager accepts input data loaded through CSV files and DB connections (data present in application Database Tables) but couldn't find any reference of using data collected through Tag Management Services.
It would be helpful, if someone could clarify whether any of existing Pega Marketing product has the capability to capture/track browser events such as Web page visited by the users more frequently, clicks made on a particular Webpage during user session etc...
References to any previous implementation of Pega applications using Tag Manager services such as Site Tagger,Bright Tag, Open Tag etc.. would also be useful.
Thank you very much!
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