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 Chakraborty Arnab (ArnabChakra)
Tata Consultancy Services
Assistant Consultant
Tata Consultancy Services
IN
ArnabChakra Member since 2011 13 posts
Tata Consultancy Services
Posted: June 5, 2015
Last activity: June 5, 2015
Posted: 5 Jun 2015 8:00 EDT
Last activity: 5 Jun 2015 8:39 EDT
Closed

How to add customized attributes in interaction history

Hi,

How can we add customized attributes like call reason etc. in the interaction history?

Thanks,

Arnab

Pega Academy
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion.
Posted: 6 years ago
Posted: 5 Jun 2015 8:28 EDT
Miki Muzsi (MikiMuzsi)
PEGA
Sr. Manager, Application Enablement
Pegasystems Inc.
NL

Arnab,


Please check out the: Decisioning Simulations for System Architects (7.1) course. You will find answer to your question in the Adding a Measurement lesson.


Note also that we are currently developping a course whic will cover in all details exactly this topic. Just monitor the new courses and you will soon be able to learn more about this topic.


Miki

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