Discussion
2
Replies
233
Views
Tata Consultancy Services
Posted: 5 years ago
Last activity: 5 years 3 months ago
How to add customized attributes in interaction history
Hi,
How can we add customized attributes like call reason etc. in the interaction history?
Thanks,
Arnab
Posted: 5 years ago
Posted: 5 years ago
Thanks for the reponse Miki...
Arnab,
Please check out the: Decisioning Simulations for System Architects (7.1) course. You will find answer to your question in the Adding a Measurement lesson.
Note also that we are currently developping a course whic will cover in all details exactly this topic. Just monitor the new courses and you will soon be able to learn more about this topic.
Miki