How can I solve these 2 Issues when launching a Case?
I need your help as I haven't found a solution in this forum for two issues I'm facing right now.
1) As I launch a case I receive the following message
"The XXX case type does not yet have any fields defined."
Clicking on the Done button, the case starts as usual. Why do I receive this message?
2) Initialization of properties/pages.
As the case starts, the section I've created for data input activity is not shown. Analysing the clipboard I can't find the relative page. I have tried with pyDefault but without success. Any suggestion?
I apologize if questions are not so clear. If necessary i will further clarify.