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Vincenzo Perrone (Vicio.Pi)
Accenture
Specialist
Accenture
IT
Vicio.Pi Member since 2016 16 posts
Accenture
Posted: June 13, 2016
Last activity: June 22, 2016
Posted: 13 Jun 2016 12:38 EDT
Last activity: 22 Jun 2016 9:31 EDT
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How can I solve these 2 Issues when launching a Case?

Hi all.

I need your help as I haven't found a solution in this forum for two issues I'm facing right now.

1) As I launch a case I receive the following message

"The XXX case type does not yet have any fields defined."

Clicking on the Done button, the case starts as usual. Why do I receive this message?

2) Initialization of properties/pages.

As the case starts, the section I've created for data input activity is not shown. Analysing the clipboard I can't find the relative page. I have tried with pyDefault but without success. Any suggestion?

 

I apologize if questions are not so clear. If necessary i will further clarify.

 

Thank you very much.

Vincenzo

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