Hi,

Check the PDN article

https://pdn.pega.com/case-management/routing-an-assignment

Hope this helps

Vamshi

Yeah. but when the step is a sub case, we have a 'Create Case' shape, not an Assignment shape. We cannot configure routing in a 'Create Case' shape.

Routing should be configured on the assignment shapes of the SUB case's starting flow which you specified on the "Create Case" shape.

Normally routing is configured at assignment level but for screen flows, routing is configured for the flow at the start shape.

Hi Akila,

Routing of sub-flow it means first assignment in that sub-flow would be routed to a particular user, just configure your routing logic at that assignment available in the sub-flow.