Discussion5Replies431Views×Close popoverAkila Tharuka (AkilaT90) Virtusa Virtusa LK View ProfileSend Message AkilaT90 Member since 2015 15 posts Virtusa Posted: July 15, 2015Last activity: August 27, 2015Posted: 15 Jul 2015 2:31 EDTLast activity: 27 Aug 2015 13:49 EDT Closed How to configure the subcase routingHow to configure routing, when a subcase should be routed to a different user.I'm quite new to Pega, so I would appreciate help. Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion. Posted: 5 years agoPosted: 15 Jul 2015 2:36 EDT×Close popoverVamshi Krishna Kassety (VamshiIPA) IPA Architect IPA AU View ProfileSend MessageVamshiIPA IPA replied to AkilaT90Hi, Check the PDN article https://pdn.pega.com/case-management/routing-an-assignment Hope this helps Vamshi Posted: 5 years agoPosted: 15 Jul 2015 2:57 EDT×Close popoverAkila Tharuka (AkilaT90) Virtusa Virtusa LK View ProfileSend MessageAkilaT90 Virtusa replied to AkilaT90Yeah. but when the step is a sub case, we have a 'Create Case' shape, not an Assignment shape. We cannot configure routing in a 'Create Case' shape. Posted: 5 years agoPosted: 15 Jul 2015 3:21 EDT×Close popoverChunzhi Hong (Chunzhi_Hong) PEGA Consulting Manager, Pega Consulting Pegasystems Inc. JP View ProfileSend MessageChunzhi_Hong PEGA replied to AkilaT90Routing should be configured on the assignment shapes of the SUB case's starting flow which you specified on the "Create Case" shape. Posted: 5 years agoPosted: 15 Jul 2015 5:03 EDT×Close popoverL. Venkateswara Kotikalapudi (kotil) PEGA Principal Software Engineer Pegasystems Inc. US View ProfileSend Messagekotil PEGA replied to AkilaT90Normally routing is configured at assignment level but for screen flows, routing is configured for the flow at the start shape. Posted: 5 years agoPosted: 27 Aug 2015 13:49 EDT×Close popoverRaghunath Bende (BendeRaghunatha) Incessant Technologies Incessant Technologies IN View ProfileSend MessageBendeRaghunatha Incessant Technologies replied to AkilaT90Hi Akila, Routing of sub-flow it means first assignment in that sub-flow would be routed to a particular user, just configure your routing logic at that assignment available in the sub-flow.