How to create a report on operator skills ,username,workbasket.
Hi i need to create a repports on operator skills ,username,workbasket. but as skills,workbasket are embeedded pega properties i cant do reporting or i cant create declarative index so please suggest me what to do.
I am using PRPC 7.1.6 and could see some properties which could help you. Give a try.
Open the Report Browser. Create a new report. IT would open Data Explorer.On the left side please choose All Matches Tab. Expand the "Originating User ID". Within this you can see properties for MySkills and Autorized WorkBasket.