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Tenet
Posted: August 13, 2015
Last activity: September 14, 2015
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How to Process agent activity in 3 different intervals
i have a senario where i want to process agent activity in 3 different intervals once agent gets started,
example, after agents gets started, process the activity for 30sec's and wait for 60 sec's then again process for 30 sec and wait for 90 sec's and so onn.. how to achive this functionality..?
thanks in advance...
Hi,
this is not an OOTB feature, AFAIK.
Damien
Pega Academy Support Team