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Tenet
Posted: August 13, 2015
Last activity: September 14, 2015
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How to Process agent activity in 3 different intervals
i have a senario where i want to process agent activity in 3 different intervals once agent gets started,
example, after agents gets started, process the activity for 30sec's and wait for 60 sec's then again process for 30 sec and wait for 90 sec's and so onn.. how to achive this functionality..?
thanks in advance...
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Posted: 5 years ago
Hi Mahamad,
we cannot mention the time for exectuing an activity like "process the activity for 30sec's "
as you mentioned it depends on the steps you are performing in that activity.
Hi,
this is not an OOTB feature, AFAIK.
Damien
Pega Academy Support Team