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 Navya Boinapelly (navyab13)
Tata Consultancy Services
Pega Application Developer
Tata Consultancy Services
AU
navyab13 Member since 2019 1 post
Tata Consultancy Services
Posted: February 11, 2020
Last activity: February 11, 2020
Posted: 11 Feb 2020 0:14 EST
Last activity: 11 Feb 2020 5:09 EST
Closed

how to route a case to work basket from activity?

Hi,

Please help me.

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Posted: 1 year ago
Posted: 11 Feb 2020 0:21 EST
Bhavya Tyagi (Bhavya)
Coforge DPA
Senior Technical Lead
Coforge DPA
GB

Hi

What is your scenario? Why do you want to route from activity?

Ideally the routing can be handled on Assignment shape in the flow.

 

Regards

Bhavya
Posted: 1 year ago
Posted: 11 Feb 2020 1:25 EST
Kanneeswaran Kotteswaran (Kanneesh)
Accenture Technology Solutions Pte Ltd

Accenture Technology Solutions Pte Ltd
SG

As mentioned earlier by Bhavya, we can define the Workqueue/Workbasket from the Assignment shape itself.

If you really wanted to do from Activity, Call the OOTB Work-.ToWorkbasket from your activity.

We'd prefer it if you saw us at our best.

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