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Posted: February 11, 2020
Last activity: February 11, 2020
how to route a case to work basket from activity?
Hi,
Please help me.
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As mentioned earlier by Bhavya, we can define the Workqueue/Workbasket from the Assignment shape itself.
If you really wanted to do from Activity, Call the OOTB Work-.ToWorkbasket from your activity.
some other helpful approach:
https://collaborate.pega.com/question/route-assignment-workbasket-or-worklist-based-condition
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Hi
What is your scenario? Why do you want to route from activity?
Ideally the routing can be handled on Assignment shape in the flow.
Regards
Bhavya