Discussion 2 Replies 94 Views × Close popover SmartRules SmartRules (SmartRulesS) SmartRules SmartRules NL View Profile Send Message SmartRulesS Member since 2013 10 posts SmartRules Posted: August 27, 2015 Last activity: September 2, 2015 Posted: 27 Aug 2015 6:01 EDT Last activity: 2 Sep 2015 20:35 EDT Closed I cannot access my self study Hi, I cannot access my self study in the Pega Academy. User email@example.com. Regards, Tim Pega Academy × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion. Posted: 5 years ago Posted: 27 Aug 2015 6:09 EDT × Close popover SmartRules SmartRules (SmartRulesS) SmartRules SmartRules NL View Profile Send Message SmartRulesS SmartRules replied to SmartRulesS I receive the following message: Status fail Message Unable to synchronize on requestor H581C8C82C840FE4EC9177F3948C12716 within 120 seconds: (thisThread = TP-Processor39) (originally locked by = TP-Processor124) (finally locked by = TP-Processor124) Operator ID Unauthenticated or not available Requestor ID No ID available Timestamp Thu Aug 27 06:04:38 EDT 2015 Engine Version PegaRULES 7.10 ML5 (coreAssemblyCached_715_230) Posted: 5 years ago Posted: 2 Sep 2015 20:35 EDT × Close popover Teng Hao Chua (chuat) PEGA Senior Instructor Pegasystems Inc. SG View Profile Send Message chuat PEGA replied to SmartRulesS I will clear the browser cache and retry.