Discussion2Replies92Views SmartRulesS Member since 2013 10 posts SmartRules Posted: 5 years agoLast activity: 5 years ago Closed I cannot access my self studyHi,I cannot access my self study in the Pega Academy.User firstname.lastname@example.org.Regards, Tim Pega Academy ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion. Posted: 5 years agoSmartRulesS SmartRules replied to SmartRulesSI receive the following message: Status fail Message Unable to synchronize on requestor H581C8C82C840FE4EC9177F3948C12716 within 120 seconds: (thisThread = TP-Processor39) (originally locked by = TP-Processor124) (finally locked by = TP-Processor124) Operator ID Unauthenticated or not available Requestor ID No ID available Timestamp Thu Aug 27 06:04:38 EDT 2015 Engine Version PegaRULES 7.10 ML5 (coreAssemblyCached_715_230) Posted: 5 years agochuat PEGA replied to SmartRulesSI will clear the browser cache and retry.