Posted: 28 Jul 2015 18:53 EDT Last activity: 5 Aug 2015 7:02 EDT
Issue while Processing Blank Files using a File Listener
My application has a File Listener configured to receive/read files from a network folder, and create cases. But, sometimes, entirely blank files are received in the folder. The file listener is picking up those files and starts processing them by putting them in the work_ folder. But the listener keeps on trying to process it, but couldn't push it to completed folder at all. We've already configured the listener to attempt for recovery 3 times. But that isn't working I guess.Listener is trying to process it onand on. We have to delete these files manually to prevent the server from overhead load and cost.
Our application is built on PRPC 5.4.Will this problem be solved automatically once our application is upgraded to PRPC 7.1? Is there any possible way to handle such files in 5.4 itself?