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MaryritaStyer Member since 2010 130 posts
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Posted: 3 years ago
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Join us as we discuss CSAA: Empowered Through Customer Experience Transformation: Wednesday, August 30, 2017

At Pega, we believe to be Future Empowered, an organization must do three things extremely well:

  • Deliver an incredible customer experience
  • Be an operational powerhouse
  • Remain agile and innovative, even as they scale

The World's 'Most Admired Brands' are Future Empowered because they do all three of these things—not one or two—really well.

In this webinar—part of the Future Empowered Webinar Series— we will discuss:

  • Why improving customer experience was a critical business outcome for CSAA
  • How unifying the customer experience—from marketing to customer service—drove dramatic business outcomes
  • How the use of the right technology and an agile approach—including a focus on DevOps—has accelerated time-to-value

Register now

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