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First Tech Credit Union
Posted: April 1, 2015
Last activity: April 2, 2015
Closed
Lock is not Getting Released till 2 Hours after selecting release lock option also
Since last major upgrade 6.3 , user have not been able to unlock accounts that get locked by me when my computer crashes. If something causes my computer to freeze and I go back to the application, the last account I was working on will be locked. can click release lock at the bottom, BUT the lock does not actually release. have to wait to the 2 hours for the auto release to kick in
Can any one help me on this issue?
Hi, is this problem really CPM related ? I'm not sure which Accounts you mean in your question. Are you referring to the Accounts that are used in the CPM application. We don't aquire locks on those. Please provide more details so that we can get a clear understanding of the problem.
thanks