The IAC user can create a case (lets say the parent object) and while processing the case, he can create another case (the child object), work on the assignment of the child object.
The processsing of the child object happens in a pop up window, once the user has worked upon the assignment of the child object, he will close the pop up window, return to the parent object.
He can create more child cases from the parent case or close the parent case.
So is this possible in IAC.
The problem that we are facing is that when the user starts working on the child object, the assignment of the parent object is replaced. (Basically the newAssignPage of the parent object is replaced with the assignment information of the child object).
As a result after the processing of the child object, the user cannot create more child cases from the parent as the assignment information of the parent doesnt exist on the clipboard.
If all of this doesnt make sense.
To put it as a simple question
Can we work on multiple work items in a single div gadget?