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@chiayui Member since 2015 2 posts
PEGA
Posted: 4 years ago
Last activity: 4 years 8 months ago
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NBAStudio view stuck at "Creating viewer" when loading Handset Recycle Strategy

Hi, 

While stepping through the "Pega Marketing Hands-on" section of the course, I opened the strategy "Handset Recycle Strategy". However, NBAStudio was stuck creating the view for the strategy - the revolving blue squares are shown and they've been there for a very, very long time (at least 30 minutes) without the decision components being rendered.

I've tried logging off from NBAStudio and logging back in again, but it didn't seem to help.

Any ideas why the viewer doesn't seem to be loading? I'm using Chrome and logged in as the Marketing Analyst.

 

Best regards,

Chia-Yui

Pega Academy
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