Posted: 22 Feb 2016 17:03 EST Last activity: 23 Feb 2016 4:29 EST
NBAStudio view stuck at "Creating viewer" when loading Handset Recycle Strategy
While stepping through the "Pega Marketing Hands-on" section of the course, I opened the strategy "Handset Recycle Strategy". However, NBAStudio was stuck creating the view for the strategy - the revolving blue squares are shown and they've been there for a very, very long time (at least 30 minutes) without the decision components being rendered.
I've tried logging off from NBAStudio and logging back in again, but it didn't seem to help.
Any ideas why the viewer doesn't seem to be loading? I'm using Chrome and logged in as the Marketing Analyst.
Just wanted to update that I was able to have the view loaded for the strategy. I closed the tab for the strategy and tried opening it from the "Recent items" explorer. This time, the view loaded very quickly.
I'm curious if anyone else has experienced the same behavior. In any case, if you do, you may want to try what I did here.
Posted: 6 years ago
Posted: 23 Feb 2016 4:29 EST
Marco Looy (Marco Looy)
Senior Director, 1:1 Customer Engagement and CRM Enablement Programs