Discussion5Replies613Views HariShankar Member since 2010 10 posts Incessant Technologies Pvt. Ltd Posted: 4 years agoLast activity: 4 years 6 months ago Closed No Agents displayed in the SMA after the Upgrade from 5.5 to 7.1.8After the upgrade of the environment from 5.5 to 7.1.8, the agents are not displayed in the "Agent Management" screen of SMA.I could see all agent schedule instances from agents landing page of developer portal but not from SMA.**Moderation Team has archived post**This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post. Low-Code App Development Upgrades ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion. Posted: 4 years agoearvd PEGA replied to HariShankarDo you see any errors in the logs regarding Master Agent?. You can try clearing the cache from DB and restart the server. Posted: 4 years agoHariShankar Incessant Technologies Pvt. Ltd replied to earvdDev, In logs we identified that the master agent is using old pegarules application, then we updated the access groups to use the 07.10 application. Then we have executed the following queries in database: truncate table pr_assembledclasses; truncate table pr_sys_cache_entry; truncate table pr_sys_cache_impl; truncate table pr_sys_cache_dep; truncate table pr_sys_updatescache; truncate table pr4_rule_sysgen; Even after doing this, the issue didn't solve. Posted: 4 years agoearvd PEGA replied to HariShankarPega 7 Cache tables are different. Can you try deleting the following cache tables along with the temp directory and restart the server. truncate table pr_sys_appcache_entry; truncate table pr_sys_appcache_dep; truncate table pr_sys_appcache_shortcut; truncate table pr_sys_rule_impl; Posted: 4 years agoHariShankar Incessant Technologies Pvt. Ltd replied to HariShankarThanks Dev. Actually there two access groups, PRPC:Agents and PEGARules:Agents, i have missed to update one and so it failed. After restart and clearing of cache tables, it working fine. Posted: 4 years agoVigneshAravindhan Cognizant replied to HariShankar@hari, could you mention all the cache tables that were taken care for this. Are they the same as the the ones in Dev's list ?