Discussion 3 Replies 108 Views × Close popover Arundhati Das (ARUNDHATI) Capgemini Capgemini IN View Profile Send Message ARUNDHATI Member since 2014 5 posts Capgemini Posted: October 26, 2015 Last activity: April 6, 2018 Posted: 26 Oct 2015 15:34 EDT Last activity: 6 Apr 2018 19:26 EDT Closed Operator ID s are missing after upgrade Hi, We have upgraded from 6.2 to 7.1.7 single schema. After the upgrade, we see few operator IDs are missing in the server. In the did not find anything specific to Operator ID. Any idea? **Moderation Team has archived post** This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post. System Administration Upgrades Share × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion. Posted: 5 years ago Posted: 26 Oct 2015 15:57 EDT × Close popover Chaitra Kamaraju (ChaitraKVL) PEGA Sr. Manager, Quality Excellence Pegasystems Inc. IN View Profile Send Message ChaitraKVL PEGA replied to ARUNDHATI Hi Arundhati, Did the upgrade complete without any errors \ exceptions, did you through the entire logs? Does the implementation have any custom authentication\ authorization mechanism ? Do you know the logic if any such custom authentication \ authorization is implemented ? By any chance is the logic like if the operator is unable to get updated or synched or not found in the directory then delete, kind of logic? Please share the exception \ error from the logs to understand better. Posted: 5 years ago Posted: 10 Nov 2015 6:43 EST × Close popover Pavan Kumar Pillalamarri (PavanK.P) Horizon Systems Horizon Systems US View Profile Send Message PavanK.P Horizon Systems replied to ARUNDHATI Hi Arundathi, When you say missing, is it in the DB or when you do a search from the Developer Studio? If it is only during the search, then search related settings need to be looked into. Posted: 5 years ago Posted: 1 Dec 2015 23:54 EST × Close popover Seshadri Babu (Seshu.....) Syntel Syntel US View Profile Send Message Seshu..... Syntel replied to ARUNDHATI Hello, If its available in database and unable to search in Developer studio, Please add "old:" before search string. for ex: you need to search for "developer" operator id, use "old:developer".