Discussion3Replies108Views×Close popoverArundhati Das (ARUNDHATI) Capgemini Capgemini IN View Profile ARUNDHATI Member since 2014 5 posts Capgemini Posted: October 26, 2015Last activity: April 6, 2018Posted: 26 Oct 2015 15:34 EDTLast activity: 6 Apr 2018 19:26 EDT Closed Operator ID s are missing after upgradeHi,We have upgraded from 6.2 to 7.1.7 single schema. After the upgrade, we see few operator IDs are missing in the server. In the did not find anything specific to Operator ID. Any idea?**Moderation Team has archived post**This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post. System Administration Upgrades ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion. Posted: 5 years agoPosted: 26 Oct 2015 15:57 EDT×Close popoverChaitra Kamaraju (ChaitraKVL) PEGA Sr. Manager, Quality Excellence Pegasystems Inc. IN View ProfileChaitraKVL PEGA replied to ARUNDHATIHi Arundhati, Did the upgrade complete without any errors \ exceptions, did you through the entire logs? Does the implementation have any custom authentication\ authorization mechanism ? Do you know the logic if any such custom authentication \ authorization is implemented ? By any chance is the logic like if the operator is unable to get updated or synched or not found in the directory then delete, kind of logic? Please share the exception \ error from the logs to understand better. Posted: 5 years agoPosted: 10 Nov 2015 6:43 EST×Close popoverPavan Kumar Pillalamarri (PavanK.P) Horizon Systems Horizon Systems US View ProfilePavanK.P Horizon Systems replied to ARUNDHATIHi Arundathi, When you say missing, is it in the DB or when you do a search from the Developer Studio? If it is only during the search, then search related settings need to be looked into. Posted: 5 years agoPosted: 1 Dec 2015 23:54 EST×Close popoverSeshadri Babu (Seshu.....) Syntel Syntel US View ProfileSeshu..... Syntel replied to ARUNDHATIHello, If its available in database and unable to search in Developer studio, Please add "old:" before search string. for ex: you need to search for "developer" operator id, use "old:developer".