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Posted: October 26, 2015
Last activity: April 6, 2018
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Operator ID s are missing after upgrade
Hi,
We have upgraded from 6.2 to 7.1.7 single schema. After the upgrade, we see few operator IDs are missing in the server. In the did not find anything specific to Operator ID. Any idea?
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Hi Arundhati,
Did the upgrade complete without any errors \ exceptions, did you through the entire logs?
Does the implementation have any custom authentication\ authorization mechanism ?
Do you know the logic if any such custom authentication \ authorization is implemented ?
By any chance is the logic like if the operator is unable to get updated or synched or not found in the directory then delete, kind of logic?
Please share the exception \ error from the logs to understand better.