Discussion 4 Replies 624 Views × Close popover Bhushan Patil (BHUSHANPATIL) Cognizant Technology Solutions Bhushan Patil Cognizant Technology Solutions US View Profile Send Message BHUSHANPATIL Member since 2008 49 posts Cognizant Technology Solutions Posted: January 12, 2016 Last activity: April 6, 2018 Posted: 12 Jan 2016 23:43 EST Last activity: 6 Apr 2018 19:26 EDT Closed operator profile - 5.4 to 7; unable to save This record has 1 Error in 1 place Save Failed : Unable to open an instance using the given inputs : pxobjclass = “Data-Preference-Operator” , pyUserIdentifier = “Administrator@pega.com” Same exception while creating NEW profile. Data only upgrade logs snap; Upgrade went well without issue for operators. From the logs: 2016-01-05 16:33:25,356 (install) INFO - Looking for table named "PR_OPERATOR_PREFS" in database schema 2016-01-05 16:33:25,356 (install) INFO - Match! :: pr_operator_prefs Concern: PR_OPERATOR_PREFS is blank; it doesn't have any record. **Moderation Team has archived post** This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post. System Administration Upgrades × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion. Posted: 5 years ago Posted: 19 Jan 2016 6:12 EST × Close popover Saikhom Singh (Saikhom_INCESSANT) Incessant Technologies STL Incessant Technologies IN View Profile Send Message Saikhom_INCESSANT Incessant Technologies replied to BHUSHANPATIL Try to recreate PR_OPERATOR_PREFS table. If you have backup, check the table contents also. Posted: 5 years ago Posted: 7 Feb 2016 6:37 EST × Close popover Sandeep Ghosh (Sandeep_Ghosh) Scotiabank Lead System Architect Scotiabank CA View Profile Send Message Sandeep_Ghosh Scotiabank replied to BHUSHANPATIL Did you find any resolution? I found another thread similar to this, the resolution posted as "changed data source from XA to non XA, it resolved the issue". Posted: 5 years ago Posted: 18 Feb 2016 11:29 EST × Close popover Bhushan Patil (BHUSHANPATIL) Cognizant Technology Solutions Bhushan Patil Cognizant Technology Solutions US View Profile Send Message BHUSHANPATIL Cognizant Technology Solutions replied to BHUSHANPATIL Yes. that article from SR. We have created SR, they have recommended changes to data source configuration with XA drivers. Posted: 5 years ago Posted: 22 Feb 2016 2:48 EST × Close popover Sumeet Samat (SumeetS542) Tata Consultancy Services Tata Consultancy Services IN View Profile Send Message SumeetS542 Tata Consultancy Services replied to BHUSHANPATIL Changing the data source from XA to Non-XA will resolve this issue. did you try it? try it, and it should work.