Discussion4Replies595Views BHUSHANPATIL Member since 2008 47 posts Cognizant Technology Solutions Posted: 4 years agoLast activity: 4 years 6 months ago Closed operator profile - 5.4 to 7; unable to save This record has 1 Error in 1 place Save Failed : Unable to open an instance using the given inputs : pxobjclass = “Data-Preference-Operator” , pyUserIdentifier = “Administrator@pega.com”Same exception while creating NEW profile.Data only upgrade logs snap; Upgrade went well without issue for operators. From the logs: 2016-01-05 16:33:25,356 (install) INFO - Looking for table named "PR_OPERATOR_PREFS" in database schema 2016-01-05 16:33:25,356 (install) INFO - Match! :: pr_operator_prefsConcern: PR_OPERATOR_PREFS is blank; it doesn't have any record. **Moderation Team has archived post**This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post. Low-Code App Development Upgrades ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion. Posted: 4 years agoSaikhom_INCESSANT Incessant Technologies replied to BHUSHANPATILTry to recreate PR_OPERATOR_PREFS table. If you have backup, check the table contents also. Posted: 4 years agoSandeep_Ghosh Scotiabank replied to BHUSHANPATILDid you find any resolution? I found another thread similar to this, the resolution posted as "changed data source from XA to non XA, it resolved the issue". Posted: 4 years agoBHUSHANPATIL Cognizant Technology Solutions replied to BHUSHANPATILYes. that article from SR. We have created SR, they have recommended changes to data source configuration with XA drivers. Posted: 4 years agoSumeetS542 Tata Consultancy Services replied to BHUSHANPATILChanging the data source from XA to Non-XA will resolve this issue. did you try it? try it, and it should work.