Hello,

Thank you for your query. This has been passed to the appropriate Support Team members and someone will contact you.

Regards,

Andrew Fontenelle

PDN Support Team

What version of PRPC are you using?

Are your cases all different case types? Are any of them sub cases? Could they be?

I might configure this as a Parent case type with 3 Child case types and one of the child cases types would have 2 child case types. Then the child case types would have automatic instantiation when any of the 3 child case types reached the appropriate status.

Version is 7.1.7

They are totally independent case types but they should be runned parallely. Can I still apply your solution and how?

In your initial post, you did however imply a parent-child relationship:

> I tried to do it via tickets (sentTicketTo Parent and wait for it before starting 2 last cases)

I would like you to go into more detail about your configuration.  Ideally we want you to use our Dependency Instantiation functionality.

Well

each of three flows have "resolved-completed" work status on end shape

each of three flows have utility shape before end shape with 1. Rule: SetTicketToParent, 2. Parameter-Ticket: say Requests Resolved

General flows starts with 3 case shapes, then empty assignment shape, then 2 more cases.This 2 case shapes are configured as following: advance-tickets-ticket name-Requests Resolved

As I have mentioned I want to generate last 2 cases only ONCE, and ONLY when ANY of 3 initial cases are resolved. Now I have last 2 cases EACH time initial 3 ones are completed.

I recommend that you request help from SUpport so that they can get a more detailed look at your configuration.