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ARJUNLATH Member since 2010 11 posts
HCL
Posted: 5 years ago
Last activity: 5 years 1 month ago
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Party

Hi,

I have a few questions:

 

1. When we add a new party using addWorkObjectParty and use "CurrentOperator" data transform we just set two properties the useridentifier and one more. How are all other fields populated?

2. Is it a good pratice to access cover object property values using pyCoverPage.<PropertyName> if this is created/updated after the child case is created. If not, then what is the other alternative?

3. I have 2 months as Goal time in my SLA rule.Even after updating my SLA rules to 5 mins it still take the value of 2 months when i create new cases. Surely seems to be some cache issue. Have you all faced this and how can this be fixed?

Thanks

 

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