Payroll Setup SubCase
I'm currently in the lesson of Case LifeCycle Management, and doing this exercise for implementing the Payrol Setup Subcase.
Indeed this Subcase works as a kind of standalone application/case, however I'm wondering why this Subcase is not being triggered within the Top Case Onboarding, while the configuration is indicated as such, meaning:
On the SubCase Payroll Setup I've indicated that this case should start "upon completion or skip of previous step" This previous step is also a subcase - which does executes - Benefits Enrollment.
Why is Payroll Setup not being executed - within this part of the course - once introduced an Onboarding Case ?
Thanks a lot for this clarification,
Kr,
Luk Van Loon
Hi,
Thanks already for confirming this, however this does not yet explain why the SubCase Payroll Setup, is not being launched directly ?
What is the actual reasn of this ?
Thanks in advance for your feedback,
Kr,
Luk Van Loon
Your thinking is correct, but both subcases should be configured to start "upon stage entry." That is how the original exercise was written.
I don't have the exercise guide in front of me, but I will confirm its content directly.
eddie